FAQs

Are Saloncapes garments really made to last?

Absolutely! Our apparel is crafted for durability—stylists consistently tell us our capes outlast anything they’ve tried before, so you spend less time (and money) replacing them.

How comfortable are the capes and robes for clients?

Comfort is built-in; each garment is tested and perfected for a premium feel—our clients love seeing their customers truly relax in their chairs when wearing Saloncapes garments.

How do you keep prices competitive without sacrificing quality?

Selling directly means we skip all the middlemen. You get premium durability and performance at honest prices.

Do you offer custom logo branding?

Yes, we can create high quality custom branding on all our garments, helping you elevate your salon or barbershop’s look and making it stand out in every picture and post.

What makes your service different and better?

We help you personally, providing what we believe is the best customer service in the industry. It’s one of the reasons many of our new clients find out about us via referrals from existing clients. You can reach us anytime at 800-682-4269 and it will be our pleasure to answer questions and help in any way we can

How does your apparel perform with bleach and chemicals?

Our materials are selected for their ability to resist stains and chemical wear, keeping your team and clients protected. For chemical services, we recommend our chemical capes. We also recommend our client smocks, which have a waterproof back integrated into the work are on the back of the smock for an all-in-one solution.

What’s the customer feedback like?

Thousands of reviews and real stories back up our quality—stylists say our gear is the first they recommend to colleagues. We encourage you to read what our customers say on the reviews section of our products.

How quickly will my order arrive?

Orders ship out fast from our US base, usually within 1 day of receiving your order. We know your business moves quickly, so we do too!

I’ve had bad experiences with other apparel brands. How is this different?

We work with stylists to design apparel that solves everyday issues. Our reputation is built on real satisfaction, not just flashy packaging. That’s why our clients often work with us for decades.

What’s the best way to clean your garments?

Our apparel stands up to repeated washing beautifully. Just follow our simple Care Instructions under Resources, and you’ll keep your SalonCapes looking new.

Are your garments really washer and dryer safe?

Yes. All Saloncapes garments are washer/dryer safe (yes, even the chemical capes). You can wash them as you do any other garments on regular cycles with regular detergents. We recommend drying your garments separately from towels, as they will dry even more quickly if not mixed with towels.

Is your salon apparel really made in America?

It sure is! Since 1982, we’ve taken pride in using top-quality materials and American craftsmanship, giving you peace of mind about sourcing and support.

Do you help with bulk orders for large teams or chains?

Absolutely—we offer baker’s dozens (buy 12, get 1 free) on all our garments every day. If you have a need for more than 100 garments, contact us at 800-682-4269 and we will be happy to help you with your specific situation.

Can I get a quick quote or advice about what to buy for my shop?

Yes, we are happy to help. Just call or email us and we can help inform your decisions—we make recommendations based on your real needs.